Frequently asked questions

Q: Where do you ship?

We currently ship to the United States only.

Q: How long will my order take to arrive?

We pack and ship orders within 1–3 business days. Standard delivery then takes 7–15 business days after your order ships. These are estimates, not guarantees. Customs, carrier volume, weather and peak holiday seasons can occasionally add a few days, so if you need your pads by a specific date, please order early.

Q: How much is shipping?

Standard shipping is $4.99. Orders of $25 or more (after discounts) ship free.

Q: My tracking hasn't updated, or my order hasn't arrived. What now?

If your tracking hasn't updated for 10 or more business days, or your order hasn't arrived within 25 business days of shipping, please contact us. We'll look into it with the carrier and, depending on the outcome, send a replacement or issue a refund.

Q: How big are the pads?

Each pad is 3 × 3 inches (7.5 × 7.5 cm) with 50 sheets. The same design is printed on every sheet.

Q: How do bundle discounts work?

Buy 4 or more sticky note pads and save 10%. Buy 6 or more and save 20%. You can mix and match any designs. The discount is applied automatically at checkout, no code needed.

Q: Does the discount count toward free shipping?

Free shipping is based on your order total after discounts. For example, 6 pads at 20% off comes to about $28.75, which ships free.

Quick answers about shipping, our pads and bundle deals. Can't find what you need? Get in touch.

Shipping & delivery

We currently ship to the United States only.

We pack and ship orders within 1–3 business days. Standard delivery then takes 7–15 business days after your order ships.

These are estimates, not guarantees. Customs, carrier volume, weather and peak holiday seasons can occasionally add a few days, so if you need your pads by a specific date, please order early.

Standard shipping is $4.99. Orders of $25 or more (after discounts) ship free.

Yes. Every order ships with tracking, and we'll email it to you as soon as your order leaves our warehouse.

Tracking can take 2–5 business days to show updates after the label is created, while the parcel makes its way to the international carrier. That's normal, and your pads are on their way.

If your tracking hasn't updated for 10 or more business days, or your order hasn't arrived within 25 business days of shipping, please contact us. We'll look into it with the carrier and, depending on the outcome, send a replacement or issue a refund.

Our sticky notes

Each pad is 3 × 3 inches (7.5 × 7.5 cm) with 50 sheets. The same design is printed on every sheet.

Yes. Every design is drawn by our own small studio, so you won't find them anywhere else. Please don't copy or resell our artwork.

We work hard to show our designs accurately. Colors can vary slightly depending on your screen and between printing batches.

Bundles & discounts

Buy 4 or more sticky note pads and save 10%. Buy 6 or more and save 20%.

You can mix and match any designs. The discount is applied automatically at checkout, no code needed.

Free shipping is based on your order total after discounts. For example, 6 pads at 20% off comes to about $28.75, which ships free.

Orders, returns & refunds

You can cancel for free, or fix a shipping address, within 1 hour of placing your order. After that your order may already be packed, but contact us anyway and we'll do our best.

Sorry about that! Email us within 30 days of delivery with your order number and a photo of the item. Depending on the situation, we'll send a replacement or issue a full or partial refund.

We don't accept returns or exchanges for change of mind, including ordering the wrong design or quantity. Please review your order carefully before checking out. See our Refund Policy for details.

Refunds go back to your original payment method. Once we issue one, it usually takes 5–10 business days to appear on your statement, depending on your bank.